Effective from: 29th April 2025

1. Introduction

Angels Property Services (“we”, “our”, or “us”) are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data when you use our website or services.

By using our website, you consent to the practices described in this policy.

2. Who We Are

Angels Property Services is a London-based property consultancy offering sales, lettings, refurbishment, and investment services. For the purposes of data protection laws, we are the data controller of your personal information.

3. What Information We Collect

We may collect and process the following types of data:

  • Personal identification information (name, phone number, email address, etc.)

  • Property-related information (property details, preferences, etc.)

  • Technical data (IP address, browser type, device type, pages visited)

  • Communication data (correspondence with us via email, phone, or forms)

4. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide property services

  • Send updates and relevant marketing, where permitted

  • Manage client relationships

  • Improve our website and user experience

  • Comply with legal and regulatory obligations

We never sell your data to third parties.

5. Lawful Basis for Processing

We process your data under one or more of the following legal bases:

  • Your consent

  • To fulfil a contract

  • Compliance with legal obligations

  • Legitimate interests (e.g., improving services, marketing)

6. Cookies

Our website uses cookies to enhance your browsing experience and collect analytical data. Cookies are small files stored on your device.

Types of cookies we use:

  • Essential cookies – enable core functionality (e.g., contact form submission)

  • Performance cookies – help us understand how visitors use our website

  • Marketing cookies – used to deliver relevant ads or promotional material

You can control and disable cookies via your browser settings. However, doing so may affect the functionality of our website.

7. How We Protect Your Data

We implement appropriate technical and organisational measures to secure your personal information and prevent unauthorised access, alteration, disclosure, or destruction.

8. How Long We Keep Your Data

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or to meet legal obligations.

9. Your Data Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, contact us using the details below.

10. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Angels Property Services

Email: hello@angelspropertyservices.co.uk

Phone: +44 7557 943599

Address: 86-90 Paul St, London EC2A 4NE

11. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Please check this page regularly to stay informed of any changes.